Make Time Count Today

Getting Started 1

• Using this Knowledge Base

FAQs 1

• FAQs

Calendar 3

• View Calendars
• Create single Appointment
• Create recurring Appointments

Appointments 5

• Appointment List
• Schedule Users and Staff
• Edit Single Appointment
• Edit a series of Appointments
• Cancel a single or a series of Appointment

Reschedule requests 2

• Approve Reschedule Requests
• Reject a Reschedule Request

Chat 5

• Search and chat with user
• Block and Unblock a Service User
• Add attachments in a CHAT session
• Download an Attachment in a CHAT session
• Set availability to CHAT

Notifications 1

• Notifications

Contacting User 1

• Ways of Contacting Users

Set up and search for Users 2

• Create new user
• Search for User

Service User Detail 6

• "Bio" Tabs
• Other Tabs
• Transfer a Service User to another Practitioner
• Service User Detail Tab - Checking and Editing Availability
• Service User Detail Tab - Documentation

View all 6

Maintain User profile 3

• Edit Service User
• Short Cuts
• Reset Service User password

Service User - Event tabs 4

• How to add Additional Hours to a Service User Using Event tab
• Service User Event Tab - How to Add Offence
• Service User Event Tab - How to add Oocd
• Service User Event Tab - How to add Hours

Service User Progress 1

• Service User Progress

Health 3

• Service User Health
• Add new Health Item
• Edit Health

Risk Assessment 1

• Risk Assessment Overview - COMING SOON

Set up and edit Practitioner 3

• New Practitioner
• View and Edit Practitioner Info
• Practitioner Detail

Check-ins 4

• Navigate and view Check-ins
• Detail page approvals
• Edit Check-Ins
• Check-In Audit Log

Check-outs 2

• Navigate and view Check-outs
• Navigate to Free Check-ins

Free Check-in 1

• Navigate and view Free Check-ins

List View 4

• Interventions Search
• Adding and removing Service Users
• Adding and removing Practitioner
• Advanced Search

Add new Intervention 2

• Setting up Interventions
• Adding Group ID to Intervention NEW

Intervention Detail 4

• Intervention Detail
• Editing a Single Intervention
• Intervention Tabs
• Edit series of entries of Intervention

Practitioner List view 1

• Reports

Practitioner Detail 2

• Setting Availability
• Manage Contract Days and Times

Using the Portal to Track issues 5

• List View and Edit an Issue
• Log / Create an Issue
• Search Issue Detail View
• Close an Issue
• Download / Export Issue

Announcements 5

• Create Announcement
• Edit Announcement
• Create Announcement Type
• View and Edit Announcement Type
• List view Announcement

Organisations 3

• View Organisation List
• Set up New Organisation
• View and Edit Organisation

Privacy policy 0

Opt-out policy 0

Intervention Feedback 1

• Review Feedback about a Project