Description:  This page shows you how to navigate view and edit Issue from the Portal




StepScreenDescription
1Login into the portal and click on “Issue Management” tab from the Home Dashboard page
2Issue tab screen displays details on Issue number/ date/event name/Type/ status/type/Service User assigned etc.,
3Date range is entered by clicking on From and To table. Calendar opens up for the date selection
4By default open issues are displayed. Other selection can be made from the drop menu.

Search Issue - Particular Issue can be searched by typing any of the column details like date/type/Service User name/event name/etc.,

5In the Issue Management overview screen locate the issue you wish to view by clicking on the issue reference number or by clicking on the description of the issue.
6

In the Issue screen, click on the blue Edit button underneath the map.


This will expand the Issue screen and allow you to make edits to the form fields.



7

When you have finished editing, click on the Update Issue button.


Your changes will be recorded






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