Description:  This page shows how to navigate other Sub tabs under Service user on portal such as:


- Attendance

- Placement Information

- Early Revocation

- Feedback

- Audit Log

- Appointment History


Note : There are other videos available for the remaining tabs.





Note - Need one video for all the above listed tabs


StepScreenshotDescription
1Log into the portal and click on Service User Management button, or navigate to Manager > Service User
2Clicking on a Service User name will take you to the detail page.
3

There are action buttons for every user

Edit/Reset Password /Assign To/Chat/Check-In/Active


4Each tab listing can be viewed by clicking on it.

Attendance - Overview of the check-ins and check-outs collected about the user
5Placement Information : If the user has any specific circumstances then these are shown here. These may be disabilities, issues with working in a specific location
6Early Revocation - Early revocation can be offered in probation. This tab gives probation officers the ability to agree criteria with the user and track progress
7Feedback  - Displays the feedback received from and provided about the user


8
The About tab under Feedback shows feedback given ABOUT the user. Facilitators provide stars and comments









The From tab under Feedback shows the feedback provided ABOUT the user. In the form of a Green / Amber / Red face and comments given.
9Audit Log -Mandatory tabs that track any changes made to this user.

The Bio Data tab under Audit log tracks the changes made to the Bio info on this user
10
The Status tab under the Audit log , status is changed then the date of the change will be tracked here.






The log on tab keeps track of when the user logged on to the App
11

Appointment History - Tracks and shows all events assigned to the Service User. The event option can be selected from the drop menu 



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